Casumo bookie review - Account

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Account

You must register an account before you can access the Casumo website. One of the most often asked inquiries by Casumo-user wannabe is how to sign up. This is the first stage for every esports betting site. The procedure is simple and consists of a few steps that punters must accomplish.

There are also other account issues or inquiries that most punters may face. It's usually what worries bettors the most. The registration procedure and other account inquiries are broken down into steps below. Each is simple and only takes a few minutes to complete.

How To Open/Register An Account

Compared to other online casinos, Casumo's signup page is one of a kind. It is more aesthetically appealing and guides punters through the process, making it perfect for first-time bettors unclear about what to do and a piece of cake for experienced punters.

  1. The first step is to open the Casumo website in your browser and look to the left. On the left, just below the "Log In" button, click the "Sign Up" option.

A vibrant registration page will appear to sign up, and you will need to complete a two-step registration form.

  1. To begin, enter your email address, choose a password, and select a suitable nickname. Your password must be at least six characters long, including letters and one digit/special character (!, %,#). To go to the next step, click the green "Continue" button.
  2. You must provide further personal information on the secondary page of the registration.

The details you will need to give are the following:

  • First Name
  • Last Name
  • Gender
  • Date Of Birth
  • Street Address
  • Zip Code
  • City
  • Choose A Country
  • Phone Number
  1. To complete the Casumo Casino signup, click the "Create an account" option.

Account Verification

Casumo will ask you to validate your newly registered account. It is essential to authenticate your identity as quickly as possible so that you do not encounter any problems while attempting to make a withdrawal.

You may be required to submit documentation of the following to validate your identity:

  • Your age
  • Your identity
  • The country of residence

You may use the following documents to do so:

  • passport or photo ID
  • proof of source of payment
  • proof of address (preferably an electricity bill, not older than six months).

You may also need to provide proof of income, like:

  • an employment contract or payslip
  • contract of sale (sale of the property)
  • share certificate (sale of securities)
  • will (inheritance)
  • certificate of win/bank statement (winnings from lottery/betting/casino)

How To Login

After the registration process, chances are punters are excited to enjoy one of many eSports betting actions that Casumo provides. First, you need to log into your account to start using all the services and features of the site. Signing into your account is as easy as registering.

Take the following steps:

  1. Open the official Сasumo website
  2. Click the “Sign in” button located at the top of the page
  3. Enter your details: login and password
  4. Click the “Login” button and start betting.

If you have forgotten your password, you may reset it by clicking the "Forgot your password?" link. Then, just follow the steps to regain access to your account.

How To Unlock An Account

Receiving news that your casino has frozen or blocked your account may be quite stressful. After all, it jeopardizes your funds and prizes. Casumo may freeze an account for various reasons, including too many failed login attempts, a problem with the KYC procedure, or any infractions of their Terms & Conditions.

Bettors are surely asking what they can do right now to have their accounts unlocked. It is strongly recommended that you contact Customer Support as soon as possible.

  1. Open the email you used to sign up for a Casumo account.
  2. Prepare an email and address it to hey@casumo.com.
  3. Describe your issue in the subject line, like "Account ##### has been blocked."
  4. Discuss the issue in detail in the email body. You may need to include:
    • A well-outlined description of your registration details,
    • The device used to create the account, and
    • A scanned copy of a photo ID card and other proofs of identity and scanned copies of deposit receipts made to Casumo. Remember that it is better to submit these scans in PDF format.

How To Close an Account

If so desired, any bettor can close their Casumo account anytime. There are two ways to do this, which will both be explained. Casumo will remit any remaining funds back to the owner's account in both cases.

The first way is by contacting Customer Support. Here are the following steps you may take:

  1. Open the email account that is linked to your Casumo account.
  2. Send an email to hey@casumo.com.
  3. In the Subject field, type "REQUEST TO DELETE MY ACCOUNT."
  4. Now, send them an email requesting that they remove your account from their database and wipe any data you may have with them.

Suppose you're closing your account because you believe you are developing or amid a gambling addiction. In that case, there are steps that Casumo takes to protect you from this problem and yourself.

  1. Head to their Responsible Gaming Page.
  2. When asked about the closure of your account, state the reason as "RG Reason." This way, Casumo will take the necessary steps to protect you and prevent any re-registrations from you.

Note that if you create another account under any circumstances and have been found out to be yours after an RG Reason closure, this is tantamount to fraud and, therefore, a breach of the T&Cs. This will result in the closure of your account once more.

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