Pixel.bet bookie review - FAQ

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Pixel.bet
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Swedish Gambling Authority

FAQ

Clients often ask PixelBet these questions before, during, and after they bet on eSports.

Q: I have just won/lost a bet, but my bet slip is still active. Why is this so?

PixelBet makes every effort to settle bets as quickly as possible. Still, there are times when it takes a little longer than usual for the odds compiler to evaluate and finalize the market, which is necessary to resolve all bets associated with it.

Q: My wager was on a game that was postponed or never played. What now?

In the case of single bets, the wager will be nullified, and the bettor will get a full refund within 24 hours. Due to the rarity of such occurrences, more time is needed to establish manually from official sources that the match was indeed canceled or delayed.

If the wager was included in a combination, the combination would stand despite the canceled wager's odds being set to 1. If you set the odds to 1, they will no longer contribute to the sum of your odds and will be added to the remaining odds in your combination to give you your total odds.

Q: Unfortunately, I got a "VOIDED" on one of my bets. What does it mean?

Bets can be voided for various reasons, the most common of which is a postponement or cancellation of the underlying event. Once a wager is nullified, your whole wager is refunded to your account.

Q: Why do I have to send verification documents?

PixelBet is licensed and governed by the Gaming Authorities, so we have to confirm your identity at some point. You can be sure that your documents are kept on a secure server that uses encryption.

Q: When will I know whether my account has been verified?

PixelBet will notify you via the email address you used to sign up once your account has been validated. They will notify you as quickly as possible if submitted materials do not satisfy the standards.

Q: How long does verification take?

Documents are usually checked within 72 hours. You'll get an email notification if any papers don't satisfy PixelBet's criteria.

Q: How can I verify an expired or lost card?

Some online banking platforms may allow you to view your card transaction history or debit card balances. A snapshot of your card's transaction history, including your identity and financial information, is required by PixelBet. If that doesn't work, you can always visit a bank branch and have them print and sign the evidence for you.

Total score9.1
Pros
+ Great Bonuses
+ Clean Design
+ Best Betting Odds

Quick casino facts

Year foundedYear founded: 2018
BonusesBonuses (1)
Welcome Bonus
CountriesCountries (6)
Brazil
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Sweden
CurrenciesCurrencies (2)
Euros
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Deposit methodsDeposit methods (1)
Trustly
EsportsEsports (8)
LanguagesLanguages (2)
English
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LicensesLicenses (1)
Swedish Gambling Authority
Support typesSupport types (2)
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