Casumo bookie review - Support

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Casumo
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Trusted by
Malta Gaming AuthorityUK Gambling CommissionSwedish Gambling Authority

Support

When engaging in responsible gambling, it is essential to have a positive experience. Issues and questions may arise from time to time, needing immediate responses. Casumo's popularity has grown due to its capacity to deliver expert responses to specific customer situations.

When you wish to contact the casino, an email address and a snail mail address are mentioned on the website and links to the casino's profiles on various social media platforms. However, there is presently no phone support accessible. The customer service staff all seem to be helpful and courteous.

How Can I Contact Casumo?

There are two avenues via which one might seek assistance:

These various channels can address and resolve any questions you may have as a client, ranging from technological intricacies to simple fundamental questions. Casumo provides help 24 hours a day, seven days a week.

Casumo does not offer phone calls as a contact method, which is rare, but it compensates with an efficient live chat option. Furthermore, it provides multilingual help for your convenience.

It's also worth noting that Casumo has one of the most comprehensive FAQ pages, answering all administrative questions.

Support Languages

Like the main page of the Casumo website itself, the support options also lack the diversity needed for such a large, global operation. However, it can stand to reason that this helps Casumo impose strict rules on its restricted countries and promote safe and responsible gambling.

The main support languages are as follows:

  • Danish
  • English
  • Finnish
  • German
  • Swedish
Total score10.0
Pros

Quick casino facts

Year foundedYear founded: 2012
Affiliate programAffiliate program (1)
Casumo Affiliates
BonusesBonuses (7)
Deposit BonusFree Bets
Free Spins Bonus
Match Bonus
No Wagering Bonus
Reload Bonus
Welcome Bonus
CountriesCountries (6)
Canada
Germany
Norway
Spain
Sweden
United Kingdom
CurrenciesCurrencies (4)
British pounds sterling
Canadian dollars
Euros
Swedish kronor
Deposit methodsDeposit methods (15)
Bank Wire Transfer
Credit Cards
Debit Card
FastPayMasterCardNeteller
Nordea
Paysafe Card
QR Code
SEB Bank
Skrill
Swedbank
Swish
Visa
Zimpler
GamesGames (49)
Aussie Rules
Baccarat
Bandy
Baseball
Basketball
Blackjack
Boxing
CS:GO
Chess
Cricket
Cycling
Darts
Dota 2Esports
First Person Baccarat
Floorball
Football
Football Betting
Formula 1
Gaelic Football
Golf
Handball
Horse Racing
Ice Hockey
League of Legends
Live Playboy Baccarat
MMA
Motorsports
Pai Gow
Poker
Punto Banco
Rainbow Six Siege
Roulette
Rugby
Slots
Snooker
Soho Blackjack
Sports
Sports Betting
Surfing
Table Tennis
Tennis
Three Card Poker
Trotting
UFC
Video Poker
Volleyball
Wheel of Fortune
Winter Sports
LanguagesLanguages (5)
English
Finnish
German
Norwegian
Swedish
LicensesLicenses (6)
DGOJ Spain
Gibraltar Regulatory Authority
Malta Gaming Authority
Swedish Gambling Authority
The Alcohol and Gaming Commission of Ontario
UK Gambling Commission
SoftwareSoftware (20)
Bally
Barcrest Games
Big Time Gaming
Blueprint Gaming
Elk Studios
Evolution Gaming
GreenTube
IGT (WagerWorks)
Microgaming
NetEnt
NextGen Gaming
Novomatic
Play'n GO
Pragmatic Play
Push Gaming
Quickfire
Quickspin
Red Tiger Gaming
Thunderkick
WMS (Williams Interactive)
Support typesSupport types (2)
Live Chat
Support Email

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